North Lakes Physio.

How does mobile physio work?

Mobile Physio is as easy and as simple as it sounds- we come to you! Whether it be at your workplace, home, nursing home, local gym, sporting field or pool, we will meet you there. We are equipped with all of the necessary equipment to perform our services, all you need to provide is yourself in some comfortable clothes you are able to perform physical activity in.

What does a physio session involve?

Our physiotherapist will come to you and start with listening to your story and your main concerns, we may ask you further questions about your concerns and general health, as well as if you have seen any other practitioners or had any investigations such x-rays, MRI’s, ultrasounds, or blood tests. We want to ensure that we have covered all our bases and that you have relayed all of your concerns to us.

You will then be guided through a physical examination to determine where the symptoms are originating from as well as any other areas that may need to be strengthened. We cover a wide range in this process to assess how the body moves, what areas may be weak or tight, any areas of neural tension, and any areas of stiffness through the joints.

Hands on treatment is always provided in the first consult to reduce pain and improve movement and function. We want to ensure that you have a thorough understanding of what is causing your symptoms and how we plan to manage it to ensure you return to full function.

We will always advise you of what our proposed treatment plan is to ensure we are working together towards a common goal. Electronic copies of treatment plans can be provided as requested.

What do I need to bring for my first appointment?

Any information or reports that has been provided by your GP or any other health professional you have seen will be extremely helpful for us. Any reports provided for any imaging you have had, however we are also able to access these reports online if you do not have them on hand.

How much does it cost?

All our private sessions are $100 and are 45 minutes in length. If you have private health, the amount you get as a rebate will depend on both your insurer and your level of cover. Workcover, DVA, and Third party Insurance claims have no direct out of pocket expenses.

How do I pay for my treatment?

We will issue an invoice to you which will have all the required information for you to make payment.

How do I claim through my private health fund?

Once we have provided a receipt for your treatment, you will be able to send this directly to your health insurance provider and they will provide the rebate directly to your chosen bank account. Some health funds do this via a website, and some via an app on your phone. If there are any concerns please ask us for assistance and we will do our best to help you, or alternatively, contact your health insurance provider.

How long are consultations?

All our private consultations are 45 minutes in length. DVA, Workcover, and bulk billed Medicare appointments are 30 minutes long. If you are a claiming through Medicare and want a longer appointment slot, you can elect to pay a gap fee.

What can you treat as a mobile physio?

We can treat anything you could have treated at a clinic! There are no limits to what we can treat, however if we believe we may not be the best clinician for you we will let you know. We recognise that we cannot be experts in everything. At the end of the day we want you to achieve the best results whether that be with us, or by us referring you to another trusted healthcare professional.