PRP Physio as a business is built upon 7 enduring core values and beliefs. We hold ourselves to these values and use them to guide how we conduct ourselves as individuals and as an entity.
1 – Great Relationships
Every interaction we have is with a unique individual, we will treat each interaction with the utmost respect and care. We believe that without great relationships, we cannot build a great business to serve the community.
2 – Great Service
The crux of our business depends upon great service, without great service we cannot successfully impact the community on the scale we desire. We will always stay abreast of the latest techniques and research to ensure you are receiving optimised care.
3 – Friends First
We will treat all our interactions with the utmost professionalism, but we will always aim to develop a relationship with you as a person, you are not defined by your injury. We will develop a relationship with you as a person at the same time as providing superior service.
4 – Receptive to Innovation
We will remain receptive to new concepts and ways of doing things regardless of where or who the idea comes from. We recognise that the community will often provide the greatest source of innovation and progress.
5 – Service to the Community
Our work is often provided on a 1 to 1 basis, but our underlying goal is to provide a positive contribution to society at large by promoting healthy and active lifestyles.
6 – Questions are Recommended
Whether it be a question of our services or how we handle our business at large, questions are always recommended. We believe in radical transparency with our business and service, and we highly value a well-informed interaction.
7 – Profit comes Second
All great businesses require profits to succeed, however we believe profits are not the main goal of our company. Servicing the community to the greatest extent possible comes first, that will flow onto a profitable company.